iGamingAlpha Affiliates has opened a remote position for a payment support manager. The role focuses on resolving escalated financial inquiries and monitoring transaction flows within the iGaming sector.
Role Responsibilities and Requirements
The manager will process escalated payment cases transferred from first-line support teams. Daily tasks include investigating failed, delayed, or disputed deposits and withdrawals, alongside continuous monitoring of payment transaction records.Candidates must demonstrate a working knowledge of online payment systems and hold at least one year of experience in the iGaming industry. Proficiency in both English and Russian is required for daily operations.