The Alcohol and Gaming Commission of Ontario has imposed a $170,000 penalty on Great Canadian Entertainment following a compliance audit at Pickering Casino Resort. The regulator cited inadequate monitoring of high-risk patrons and unreported suspicious transaction activity.
Compliance Audit Findings
The commission’s review identified multiple procedural gaps in how the operator tracks and evaluates patron risk levels. Required Suspicious Transaction Reports were not submitted in several documented cases, leaving potential money laundering indicators unrecorded. Ontario gaming regulations mandate that casino operators maintain active monitoring systems and file timely reports when unusual betting patterns or financial behavior emerge.Regulatory Response and Prior Actions
AGCO CEO and registrar Karin Schnarr stated: "The AGCO requires casino operators to take a proactive approach to identifying and reporting suspicious activity." She added that unmonitored high-risk behavior weakens safeguards designed to maintain sector integrity, and the commission will continue enforcing responsible operation standards.Great Canadian Entertainment may contest the penalty within fifteen days by submitting an appeal to the Licence Appeal Tribunal. This enforcement action follows a separate compliance issue addressed earlier this year. In June, the same regulator levied a $120,000 fine against the company for deploying unauthorized gaming system software across its Ontario locations, a violation that bypassed established integrity controls.